Polityka prywatności

Last updated: August 23, 2026

Novelo Shop operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a tailored shopping experience ("Services"). Novelo Shop is powered by Shopify technology, which allows us to offer the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases through the Services, or otherwise communicate with us. In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure practices described herein.

Personal Information We Collect and Process

When we use the term "personal information," we mean information that identifies you or can reasonably be associated with you. Personal information does not include information that has been aggregated or anonymized in such a manner that it can no longer reasonably identify you or be linked to you. Depending on how you interact with the Services and your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:

 Contact data, including your name, address, billing address, shipping address, phone number, and email address.

 Financial data, including credit card, debit card, and financial account numbers, payment card details, transaction details, payment methods, payment confirmations, and other payment information.

 Account information, including your username, password, security questions, preferences, and settings.

 Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as past transactions.

 Communications with us, including information provided when you communicate with us, such as when submitting a customer support inquiry.

 Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

 Usage information, including information regarding your interaction with the Services, such as how and when you use or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

 Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide personal information to us.

 Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

 From service providers, including when we partner with them to operate certain technology and they collect or process your personal information on our behalf.

 From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes:

 Providing, Customizing, and Improving the Services. We use your personal information to provide the Services, including to fulfill our contract with you, process payments, fulfill orders, remember your preferences and products of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and create a personalized shopping experience, such as by recommending products related to your previous purchases. This may include using your personal information to personalize and improve the Services.

 Marketing and Advertising.

 We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements promoting products or services across our Services or other websites, including based on items you purchased or added to your cart or other activities on the Services.

 Security and Fraud Prevention.

 We use your personal information to authenticate your account, ensure secure payments and purchases, detect, investigate, and take appropriate action regarding potentially fraudulent, illegal, harmful, or malicious activity, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly discourage sharing your username, password, or other access credentials with anyone else.

 Communicating with You.

 We use your personal information to provide customer support, answer your questions, deliver effective services, and maintain our business relationship.

 Legal Reasons.

 We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to conduct or participate in civil discovery, potential or actual litigation, or other dispute proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

 With Shopify, and disclosing data to vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

 With business and marketing partners to provide services and advertise to you.

 For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of having your information shared for targeted advertising and cross-context behavioral marketing. You can exercise your right to opt out here.

 When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media widgets or login integrations.

 With our affiliates or otherwise within our corporate group.

 In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including in response to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, your rights, or the rights of others.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. Information provided through the Services will be transferred and shared with Shopify and third parties, who may be located in countries other than your country of residence, in order to provide services to you. Furthermore, to secure, develop, and improve our business, we use certain advanced features provided by Shopify that incorporate data and information obtained from your interactions with our Store, other merchants, and the Shopify platform. To provide you with these advanced features, Shopify may use personal information collected from your interactions with our Store, other merchants, and the Shopify platform. In such circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests regarding the exercise of your privacy rights for these purposes. To learn more about how Shopify uses personal information and what rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your place of residence, you can exercise your applicable privacy rights here [Link to Shopify Privacy Portal].

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "complete security." In addition, any information you transmit to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law.

 Right to Know / Access: You may have the right to request access to personal information that we hold about you.

 Right to Delete: You may have the right to request that we delete personal information we hold about you.

 Right to Correct: You may have the right to request that we correct inaccurate personal information we hold about you.

 Right of Portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, under certain circumstances and with certain exceptions.

 Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on your place of residence, you may have the right to opt out of the "sale" or "sharing" of your personal information for purposes considered "targeted advertising" under applicable law. You can exercise your opt-out right here. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out for the device and browser used to visit the website. If we are able to link the device sending the signal to a Shopify account, we will also apply the opt-out request to that account. More information about Global Privacy Control is available at https://globalprivacycontrol.org/. We do not recognize "Do Not Track" signals other than Global Privacy Control that may be sent from your web browser or device.

 Managing Communication Preferences:

 We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

If you are a resident of the United Kingdom or the European Economic Area, and subject to exceptions and limitations provided by local law, you benefit from the following rights in addition to those described above:

 Right to Object to Processing and Restriction of Processing: You have the right to ask us to stop or limit processing of your personal information for certain purposes.

 Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, it will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and the rights you may have, including rights related to processing by Shopify, please visit https://privacy.shopify.com/pl.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before fulfilling your request, in accordance with applicable law. In accordance with applicable regulations, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that the agent has been authorized by you to act on your behalf, and we may also ask you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable laws.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to appeal our decision by contacting us using the details below, or lodge a complaint with your local data protection authority. A list of relevant data protection supervisory authorities in the EEA can be found here.

International Data Transfers

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last updated" date, and take any other steps required by applicable law.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by phone or by email at noveloshopp@gmail.com. We are the controller of your personal information under applicable data protection laws.